Privacy Policy – Zvar Jewels
At Zvar Jewels, we value the trust you place in us when shopping for our handcrafted, hallmarked jewellery. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website,
www.zvar.in (“the Site”).
1. Information We Collect
When you browse our website or shop with us, we collect certain types of information to help improve your shopping experience and to process your orders efficiently.
Device Information:
When you visit our site, we automatically gather limited data about your device — including browser type, IP address, time zone, and certain cookies installed on your device. We also track your activity on our website (such as which pages you view and how you interact with the content). This helps us enhance performance and user experience.
Order Information:
When you place an order or attempt to do so, we collect your name, billing and shipping address, email, phone number, and payment method. Please note:
we do not store your card or payment details on our servers. All payment information is processed securely through trusted third-party payment gateways like Razorpay.
Together, these two categories make up what we call
Personal Information.
2. How We Use Your Personal Information
We use the information collected to:
- Process and deliver your orders
- Communicate with you regarding your order or our offers via email, SMS, or WhatsApp
- Prevent fraudulent activity and protect both you and us from potential threats
- Improve your overall experience on our website
Your information helps us make your journey with Zvar Jewels smooth, secure, and personalized.
3. Sharing of Personal Information
We only share your information with trusted service providers that support us in running our business:
- Website Platform: Our store is hosted on a secure platform that helps us operate the site and process your orders.
- Shipping Partners: We may share your shipping information with our delivery partners to ensure prompt and safe delivery.
- Analytics Providers: Tools like Google Analytics help us understand how visitors use our website, so we can improve the experience for everyone.
We never sell or rent your data to third parties. In rare cases, we may be required to share personal data to comply with legal obligations or protect our legal rights.
4. Behavioural Marketing
Zvar Jewels may use your browsing and purchase behavior to show you relevant offers and product recommendations via platforms like Google, Facebook, or Instagram.
You can opt out of this form of personalized advertising through the following links:
You can also adjust your preferences via the
Digital Advertising Alliance’s opt-out page.
5. Your Rights
If you’re located in the EU or UK, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to data processing
To exercise any of these rights, feel free to reach us at:
support@zvar.in
Please note that in order to fulfill your orders, your data may be transferred outside your country (e.g., for hosting or payment processing).
6. Data Retention
We retain your order information for our records unless you specifically request us to delete it. This helps with returns, warranty claims, and customer service queries.
7. Changes to This Policy
From time to time, we may update this policy to reflect changes in our business practices, technology, or legal obligations. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions about our privacy policy, feel free to write to us at:
Address: 62-A tagore nagar
Jalandhar Punjab 144002
E-Mail: support@zvar.in
Tel: 9888219225
